SECTION ONE: PERCEPTION, MEMORY, AND CONTEXT CHAPTER 1: Selective Perception CHAPTER 2: Cognitive Dissonance CHAPTER 3: Memory and Hindsight Biases CHAPTER 4: Context Dependence SECTION TWO: HOW QUESTIONS AFFECT ANSWERS CHAPTER 5: Plasticity CHAPTER 6: The Effects of Question Wording and Framing SECTION THREE: MODELS OF DECISION MAKING CHAPTER 7: Expected Utility Theory CHAPTER 8: Paradoxes in Rationality CHAPTER 9: Descriptive Models of Decision Making SECTION FOUR: HEURISTICS AND BIASES CHAPTER 10: The Representativeness Heuristic CHAPTER 11: The Availability Heuristic CHAPTER 12: Probability and Risk CHAPTER 13: Anchoring and Adjustment CHAPTER 14: The Perception of Randomnest CHAPTER 15: Correlation, Causation, and Control CHAPTER 16: Attribution Theory SECTION FIVE: THE SOCIAL SIDE OF JUDGMENT AND DECISION MAKING CHAPTER 17: Social Influences CHAPTER 18: Group Judgments and Decisions SECTION SIX: COMMON TRAPS CHAPTER 19: Overconfidence CHAPTER 20: Self-Fulfilling Prophecies CHAPTER 21: Behavioral Traps AFTERWORD: Taking a Step Back Skryť popis