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IT Service Management (ITSM) is an imperative part of achieving business maturity, but has long been thought of only in technical terms, and not as part of a larger whole. In this exciting new take on ITSM, leading expert Beverly Weed-Schertzer positions ITSM at the heart of company strategy to...
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IT Service Management (ITSM) is an imperative part of achieving business maturity, but has long been thought of only in technical terms, and not as part of a larger whole. In this exciting new take on ITSM, leading expert Beverly Weed-Schertzer positions ITSM at the heart of company strategy to build a layered operating model.
Skryť popis
- Nakladateľ: Emerald Publishing Limited
- Kód:
- Rok vydania: 2019
- Jazyk: Angličtina
- Väzba: Paperback / softback
- Počet strán: 200
- Šírka balenia: 19.7 cm
- Výška balenia: 12.9 cm
- Hĺbka balenia: 2.8 cm
- Váha balenia: 224 g
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