Keynote Speech.- A Time for Talk and a Time for Silence.- Integrated Workplace Design and Architecture.- Boeing Operations Fleet Support: A Case Study in Integrated Workplace Design.- The GSA Adaptable Workplace Laboratory.- The Collaborative Building: Mediating Between Climate and Interior Quality.- Critical Technologies.- Passage: Physical Transportation of Digital Information in Cooperative Buildings.- Complex Construction Kits for Coupled Real and Virtual Engineering Workspaces.- Bringing the Marks on a Whiteboard to Electronic Life.- Meeting and Conferencing Environments.- Meeting Capture in a Media Enriched Conference Room.- Going Public: Collaborative Systems Design for Multidisciplinary Conversations.- The Studio: Reflections and Issues Arising.- Infrastructure.- OWL: An Object-Oriented Framework for Intelligent Home and Office Applications.- Predator: A Distributed Location Service and Example Applications.- Matching Information and Ambient Media.- Methodology and Empirical Studies.- Observing Cognitive Work in Offices.- Measuring Work Factors: A Case Study to Identify Relationships among Work Activities, Styles and an Environment.- Networked Home Environments.- Video Mediated Communication for Domestic Environments.- The Aware Home: A Living Laboratory for Ubiquitous Computing Research.- The Importance of Homes in Technology Research.- Demo and Poster Presentations.- A Swivel Chair as an Input Device.- Progress of MUSE (Making User Friendly Spaces): A Context-Aware Assistant for Orientation.- Design of the Swisshouse: A Physical/Virtual Cooperative Workspace.