Presents research that explores relevant theoretical frameworks in terms of organisational behaviour issues and provides the opportunity for tourism organisations to understand their employees' behaviour. The book highlights a range of topics, including emotional labour, deviant behaviour, and...
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Presents research that explores relevant theoretical frameworks in terms of organisational behaviour issues and provides the opportunity for tourism organisations to understand their employees' behaviour. The book highlights a range of topics, including emotional labour, deviant behaviour, and organisational cynicism.
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