ITIL(R) 4 Managing Professional CoursewareITIL 4 Managing Professional (ITIL MP) consists of four modules and is the next level of ITIL 4 to be released after ITIL 4 Foundation. ITIL MP targets IT practitioners working within technology and digital teams across businesses. The Managing Professional (MP) stream provides practical and technical knowledge about how to run successful IT-enabled services, teams and workflows. The Managing Professional Transition module is designed to allow ITIL v3 candidates to easily transition to ITIL 4. They can get the ITIL 4 Managing Professional designation through one course and one exam. The material includes;¢ Updated glossaries with highlighted changes for \'Create, Deliver & Support\', \'Drive Stakeholder Value\' and \'Direct, Plan & Improve\'¢ New diagram packs with annotations for \'Create, Deliver & Support\', \'Drive Stakeholder Value\' and \'Direct, Plan & Improve\'¢ Updated syllabi with highlighted changes for \'Create, Deliver & Support\', \'Drive Stakeholder Value\' and \'Direct, Plan & Improve\'¢ The \'High Velocity IT\' manuscript, syllabus, glossary and diagram pack remain unchanged¢ Practices Overviews and the product brochure remain unchanged¢ An up-to-date Quick Reference Guide with all the information you need¢ Updated Core Manuscripts, for \'Create, Deliver & Support\', \'Drive Stakeholder Value\' and \'Direct, Plan & Improve\'¢ While the changes are quite large, they have been made for streamlining or refinement only¢ There have been no changes to the examinable content or the key concepts Skryť popis